Brand, websites and AI · North Queensland

More time for the good stuff

We shape your brand, build your website, set up your online presence and put AI to work on the admin. You get your evenings back and your business keeps moving.

In the mood to grow

Sound familiar?

Busy doing the admin

Most small businesses don't need a big tech overhaul. They need a few smart systems that take the repetitive work off their plate. Here's what we hear most.

  • You answer the same enquiry five times a day.
  • Quotes and invoices get done at 9pm.
  • Your website is out of date, or you don't have one.
  • Your Google profile is unclaimed or half finished.
  • Social posts happen when you remember.
  • You know AI could help but don't know where to start.

What we do

Four ways we help

Pick one or bring them together. Everything is set up for you, explained in plain English, and handed over so you own it.

Web design

From a single landing page to a fully custom site, built to turn visitors into enquiries.

  • Landing pages
  • Basic websites
  • Custom builds with bookings or shops
See web design

Online presence

Get found and look the part everywhere customers search, with every account set up properly and linked together.

  • Google Business Profile
  • Facebook and Instagram
  • Email list and reviews
See online presence

AI and automation

We find the jobs that eat your week and set up tools to handle them, then teach your team to use them.

  • Enquiry and booking replies
  • Quotes, invoices and follow-ups
  • Content and inbox help
See AI and automation

Brand and strategy

Get clear on who you're for and what you stand for, then look the part everywhere.

  • Brand pack and guidelines
  • Marketing strategy
  • Messaging and tagline
See brand and strategy

How it works

Simple, start to finish

No jargon and no surprises. You know the price before we start and you know how everything works when we finish.

  1. 1

    Free chat

    Thirty minutes to talk through your business and where your time goes.

  2. 2

    Plan and quote

    We map the quick wins and give you a fixed price in writing.

  3. 3

    Build and set up

    We build, connect and test everything with your real day-to-day in mind.

  4. 4

    Handover

    We train you and your team, then stay on call if you want ongoing care.

What we could automate

Hand off the repetitive bits

Every business is different. These are common starting points we set up for small teams.

Enquiries

New enquiries get an instant, friendly reply and land in one list.

Bookings

Confirmations and reminders go out on their own, so fewer no-shows.

Quotes

A short form turns into a draft quote you check and send.

Invoices

Polite follow-ups go out when payments are overdue.

Reviews

Happy customers get a review request at the right moment.

Content

AI drafts your posts and newsletters in your voice for you to approve.

Inbox

Emails are sorted, summarised and flagged so nothing slips.

Website chat

An assistant answers common questions from your own FAQs, day and night.

AI with a human touch

AI that sounds like you

Most AI writing sounds the same. It's stiff, wordy and easy to spot, and your customers notice. We set up your AI tools to write the way you talk, and a person always has the final say.

Your voice guide

We capture how you speak to customers: the phrases you use, the words you'd never say and how casual or formal you are. Every tool follows it.

Your real writing

Emails, quotes, posts and replies you've already written become the examples your AI learns from.

No AI slop

We strip out the tells: buzzwords, filler, over-the-top enthusiasm and replies three times longer than they need to be.

People stay in charge

Drafts come to you to check and send until you trust them. AI does the repetitive work. People look after the relationships.

Where your voice shows up

  • Customer replies
  • Quotes and proposals
  • Social posts
  • Newsletters
  • Website chat
  • Review responses
  • Team guides and FAQs

Why Moody

Small on purpose

We're a boutique studio. We take on a handful of clients at a time so each one gets proper attention.

Plain English

We explain what we're doing and why, without the tech talk.

You own it

Your website, accounts and logins are in your name from day one.

Right-sized tools

We use tools that fit your budget and size, not enterprise software.

Local

Based in North Queensland and working with businesses Australia-wide.

Pricing

Clear prices up front

Every job gets a fixed quote after our chat. These are starting points so you know what to expect.

Websites from$1,900

A basic website. Landing pages from $990 and custom builds from $3,900.

Online presence from$950

Google, social, email and reviews set up and linked together.

AI and automation from$2,500

Up to three everyday workflows set up, tested and handed over.

Brand and strategyPOA

Strategy sessions and brand packs, quoted to suit your business.

Prices are in AUD and exclude GST. Software subscriptions are billed directly by the provider.

Questions

Good to know

Do I need to be good with tech?

No. We set everything up, show you how it works and leave you with simple written steps. If you can use email, you can use what we build.

Will AI replace my staff?

That's not the goal. We use AI to take the repetitive work off your team so they can spend more time with customers and on the work that needs a person.

Which tools do you use?

We work with the tools you already have where we can, and recommend affordable, well-supported options where you need something new. We'll always explain the running costs first.

Will it sound like a robot?

No. Every AI setup includes a voice guide built from how you already write and talk, and nothing goes to a customer until you're happy with how it sounds.

Is my customer data safe?

We only connect what each task needs, keep accounts in your name and follow Australian privacy requirements. We'll walk you through what data goes where before anything goes live.

Do you only work in Townsville?

We're based in North Queensland and work with businesses Australia-wide. Most of the work happens online, and we're happy to meet in person locally.

What does it cost to run afterwards?

That depends on what we set up. Your quote lists any ongoing software costs, and our optional care plans start from $190 a month.

Services and pricing

Pick what you need

Start with one service or bring them together. Every job gets a fixed quote after a free chat. Prices below are starting points in AUD, excluding GST.

Web design

Websites that work

Designed around what your customers need to know and do. Start with a simple landing page or a basic website, or talk to us about a custom build.

Landing page

from $990

One page for one offer, event or campaign.

  • Single scrolling page
  • Mobile-first design
  • Enquiry or sign-up form
  • Analytics set up

Basic website

from $1,900

Our standard build for most small businesses.

  • Up to five pages, such as Home, About, Services, FAQ and Contact
  • Mobile-first design
  • Enquiry or booking form
  • Basic search setup
  • Domain and hosting setup
  • Training so you can update it

Custom website

from $3,900

Quoted to suit bigger or more complex sites.

  • More pages and custom layouts
  • Online shop, bookings or memberships
  • Integrations with your other systems
  • Copywriting help in your voice
  • Full on-page search setup

Online presence

Show up everywhere

Your customers search Google, scroll Instagram and check reviews before they call. We make sure you look consistent and current in all of those places.

Presence setup

from $950

One-off setup, done properly.

  • Google Business Profile claimed and optimised
  • Facebook and Instagram business accounts
  • Email list and sign-up form
  • Review request process
  • Google Analytics and Search Console

Content kickstart

from $450

Add-on to get you posting.

  • Thirty days of posts drafted in your voice
  • Simple content calendar
  • Templates in your brand colours
  • AI prompts so you can keep it going

AI and automation

Less admin, more business

We look at where your hours go, choose the jobs worth automating and set them up with tools that suit a small team. Then we teach you how they work.

Time audit

from $450

Credited if you go ahead.

  • Walk-through of your weekly workflows
  • List of tasks AI can take on
  • Written plan with costs and time saved

Automation starter

from $2,500

Most popular first step.

  • Up to three workflows set up
  • For example enquiries, bookings or invoicing
  • Tested with your real processes
  • Team training and written guides

AI assistant

from $3,500

For businesses with lots of enquiries.

  • Website chat trained on your own information
  • Enquiry sorting and draft replies
  • Hands over to a person when needed
  • Monthly check of answers

Every AI package includes a voice guide, so your tools write like you and not like a robot. Need help using AI day to day? Team training sessions start from $350.

Brand and strategy

Know who you are

A clear brand and a simple plan make every other decision easier. We help you work out who you're for, what to say and how to look consistent everywhere.

Strategy session

POA

For businesses that need a clear plan.

  • Half-day workshop, in person or online
  • Look at your customers and competitors
  • Positioning and key messages

Brand pack

POA

For new businesses or a refresh.

  • Logo design
  • Colour palette and fonts
  • Tone of voice and tagline
  • Brand guidelines document
  • Social media and document templates

The bundle

The full mood

Basic website, presence setup and automation starter together, planned as one system so everything talks to each other.

from $4,900

Saves you on buying each service separately. Includes three months of Care.

Ongoing care

We stay in your corner

Optional monthly plans keep your website and systems running smoothly. Cancel any time with 30 days' notice.

Care

from $190 / month
  • Hosting, updates and backups
  • Security monitoring
  • Up to one hour of small changes

Care plus

from $390 / month
  • Everything in Care
  • Automation monitoring and fixes
  • Up to three hours of changes or new tweaks
  • Quarterly review call

The fine print

Straight answers

Why "from" prices?

Every business is different. After a free chat we send a fixed quote, so the price you agree to is the price you pay.

What about software costs?

Tools like booking systems, email platforms and AI services have their own subscriptions. We list them in your quote and they're billed to you directly, so there are no mark-ups.

How long does it take?

A presence setup or strategy session usually takes one to two weeks. A brand pack, website or automation starter takes three to six weeks depending on content and feedback.

How do payments work?

Half up front to book your spot and half on handover. Care plans are billed monthly.

Let's talk

Book a free chat

Thirty minutes, no obligation. Tell us what's taking up your time and we'll show you what's possible.

Prefer email?

elissa@moodyagency.com.au